FAQ

SWIMWEAR SIZING

Swim Top Size Bust Size Cup Size
S 30-32 A-B - for pull on tops size
M 32-34 B-C  based on band width
L 34-36 C-D - for more coverage size 
XL 36-38 D-DDD/F  based on cup size
Swim Bottom Size Waist Size Hips Highwaist Jean Size
S 23-25 30-33 24-26
M 26-29 33-36 26-28
L 30-34 36-39 28-30
XL 34-38 39-43 30-32

 

Our swimwear does run compressional but that is completely intentional. It is meant to hug you and really form as a second skin, especially while wet when most fabric tends to stretch out and lose its shape. 

Generally, if you are in between sizes, we recommend sizing up in swimwear. However, sizing is also dependent on personal preference. If you are in between sizes and want more coverage size up, if you want less coverage size down.

Email us at hello@geminimountainswimwear.com with any questions and we'd be happy to help recommend your size. 

BAMBOO LOUNGEWEAR SIZING

Bamboo Top Size Bust Size Cup Size
S 30-32 A-B
M 32-34 C-D
L 34-38 C-DD
XL 38-40 D-DDD/F
Bamboo Bottom Size Waist Size Hips
S 23-27 32-36
M 27-31 36-40
L 31-35 40-44
XL 35-39 44-48

 

* Note: bamboo loungewear pieces have a lot more stretch than our swimwear so we recommend sizing down in bamboo if in between sizes. If you have a larger cup but a smaller band just make a comment in the notes section at checkout and we can adjust the band size for you. 

If you have questions please email orders@geminimountainswimwear.com 

Contact Us

*** Update 5/5/2022 *** our email domain has not been redirecting emails properly, if you have not received a response from us within 7 days of emailing, please send your email directly to our gmail as there is a good chance we never received your original request. We truly apologize for this inconvenience and are currently working to get this fixed.

General Inquiries

  • geminimountainswimwear@gmail.com

Orders 

  • orders.geminimountain@gmail.com

Orders/Shipping

Orders are processed in the order they are received.

We cannot change shipping address once your order has been placed.

Each item in your order is hand cut and sewn. Please allow some time for this magic to happen. The processing times may vary between 8-12 weeks for swimwear and 8-12 weeks for loungewear.

We make pieces as fast as possible while maintaining the highest standard of quality. If you need your order by a specific date please reach out before you place an order and we will do our best to accommodate.

Because of the nature of our items being handmade each item can vary slightly.

Orders shipped within the U.S are sent via USPS First Class mail. You will receive a confirmation email with the tracking information once the order has been shipped. 

Orders shipped international are sent via USPS First Class. Customers are responsible for any duties fees. 

Rush Delivery

If you need a rush order, please email us at hello@geminimountainswimwear.com.

Once we confirm we can accommodate and deliver on your desired date, please select rush delivery at check out to ensure your order will be processed appropriately. 

If you do not email ahead of time and confirm we can make your order accordingly, even if you select rush delivery at checkout we cannot guarantee your order will be processed in the time you desire. 

Cancellation Policy

Due to the nature of every item in your order being hand cut and sewn we are unable to cancel an order or item once it has been placed. We apologize for any inconvenience this may cause, please email us at orders@geminimountainswimwear.com with any questions regarding your order.

Exchange Policy

*** EXCHANGE POLICY HAS BEEN UPDATED DURING COVID - SALES ARE FINAL **

Because all items are handmade, we can not accept returns.

If a fabric runs out or we discontinue a style, we cannot guarantee an exchange in the same color or style. 

We do however want you to love your purchase! 

Exchanges, per item, are subject to a $15 processing fee. 

If you wish to exchange, please contact us via email at orders.geminimountain@gmail.com to obtain authorization. Be sure to include your order number.

Sale/Discounted Items

Items that are discounted by sale or discount code may not be eligible for exchange. Please email orders@geminimountainswimwear.com to inquire about an exchange. 

Correspondence Time

We are a very small team so please be patience with us. There is only one person who handles correspondence twice weekly. On average emails take about 2-3 days to be answered, on occasion due to high volume, it can take up to 5-7 days. Our customer service is closed on Saturday's and Sunday's, so if you email us on the weekend there may be an additional delay. 

Care

Hand wash in cool water and lay flat to dry or hang in the shade 

Sold Out Items

Please email us at hello@geminimoutainswimwear.com for information or with any questions/comments

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